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The Stair Walker -> News and articles -> 6 Things You Should Know Before Buying A Stair Lift


6 Things You Should Know Before Buying A Stair Lift

6 things you should know before buying a stairlift
Estimated reading time 5 min. Published 20.01.2020
Are you in the market for a stair lift? Read through our 6 key things you should know before considering going through with it and learn about what alternatives you should consider.

1. What is a stair lift?

A stair lift is a motorized lifting device that transports you between floors while sitting on a seat. Unlike home lifts or stair climbing aids, a stair lift transports you along the staircase on railings that are fitted to the floor of the staircase.

Stair lifts are typically separated into categories of either straight stair lifts or curved stair lifts, where the latter ones are usually custom made to fit your staircase (and therefore more expensive).

The lift moves between the floor at a pace of around 0,15 meters per second, which means the trip between your floors usually takes a few minutes.

Video showing the typical speed

2. Stair lift prices

As with most products that need to be adapted to your home environment, the price depends on the installation conditions.

Curved stair lifts are usually 100 - 200% more expensive compared to straight ones, since curved versions usually have to be custom made to fit your specific staircase.

Straight stair lifts - prices:
The typical price range for a straight stair lift is £2,500 - £2,800 including a 1 year manufacturer warranty

Curved stair lifts - prices:
The typical price range for a curved stair lift is £4,000 - £6,000 including a 1 year manufacturer warranty.

Keep in mind that these prices are excluding after-purchase costs, which can be quite significant since it's recommended that stair lifts are serviced every 6 to 12 months. Since the typical warranty period is very short, you therefore need a higher budget than what is shown above to account for after-purchase repair and service costs.

3. Warranty and Service

Most stair lifts come with a 1 year manufacturer warranty. Keep in mind that both dealers and manufacturers deliberately include very short warranty periods as standard, since they know that your stair lift is likely to require frequent servicing.

In fact, research done by shows that the typical call-out fee is a minimum of £150 plus working hours for the engineer to fix your issue. In many cases the real costs of owning a stair lift therefore start after the installation has been completed, and it requires servicing.

Before deciding on buying a specific product, you should therefore ask for pricing on the required servicing once the short warranty period is finished.

Stair lift repair
Stair lift repair

4. Pressure selling tactics

Research shows that about half of all stair lift customers experience pressure selling techniques by the sales agent.

Typical pressure selling techniques include:

  • Pressure to choose a more expensive stair lift model
  • Excessive number of sales calls
  • High initial sales price where the customer needs to haggle the price down

In fact, some manufacturers are known to save your contact details and call you frequently several years after they received your contact details.

One stairlift owner told
"Originally I applied to an advertisement which invited one to receive a free "independent booklet". As a consequence I received numerous phone calls from the company over about two years".

Pressure selling stair lift

5. Staying active

One of the best things you can do to promote good health and increase life expectancy is to maintain active throughout life. Scientific studies show that even short walks and climbing stairs in your home has a vital impact on your health. The study also shows that simple activities such as vacuuming, short walks, gardening is all it takes to promote good health.

A study including 36,000 people from Norway, Sweden, UK and USA shows that continuing climbing the stairs in your home by yourself, has a profound fall preventive impact, as people who continue to climb stairs, and thereby use their muscles, maintain their balance and core body strength for longer.

trening for eldre

6. Alternative to stair lifts

AssiStep pricing
The AssiStep Stair Climber

The number one alternative to stair lifts is the stair climber AssiStep.

Unlike straight and curved stair lifts, the AssiStep enables its users to keep active and get the extra support needed to continue climbing stairs using their own muscles. The AssiStep is also a less expensive and less space-demanding solution, since it is installed as a normal handrail, extending less than 3,5 inches (9 cm) out from your wall.

5 key advantages of the AssiStep compared to stair lifts:

  1. Promotes good health by allowing you to maintain active
  2. Reliable and low service need, since it's a purely mechanical solution
  3. Can be installed in both straight and curved stairs
  4. Aesthetically appealing, with its Scandinavian design
  5. Less expensive to buy and operate

As seen in

Where is the AssiStep available?

The AssiStep is available in most European countries (including the UK), as well as South-America, Australia, Canada and Japan.

Find our distributor in your country by clicking the link below:

Choose your AssiStep

Configure your AssiStep - in just a few steps!

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Because you have a different type of staircase, we would like to offer a house inspection to give you a price offer.

We are sorry to inform you that we don't have a supplier in the country you have chosen. You can still complete the form, and we will send you information about AssiStep.

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